Get the materials.
Keep making things.

Find your paid downloads.

Open your Polar order receipt and follow its download or customer-portal link. Use the same email address you entered at checkout to access your purchase. Keep that receipt for your files and order reference.

Missing the receipt? Check your spam folder, then contact hello@practicaldept.com with the purchase email and product name. Do not send payment-card details.

Free downloads and setup.

The Free Starter downloads directly, without an email signup. Unzip it into its own folder, then follow the installation guide for Claude Code or Codex. You only need one host.

Installation, updates and removal

Purchases from other providers.

Current purchases are processed by Polar. Older orders remain with the provider shown on their original receipt.

For an existing Lemon Squeezy purchase, use the download link in your original receipt. For an order problem, reply to the receipt and keep the order details attached.

Previous Gumroad purchases.

Your earlier purchases remain in your original library. This shop does not move or replace them.

Email updates, on your terms.

Choose practical AI tips, content, websites or selling your own products. New subscriptions require email confirmation.

Tell us how Oscar did.

Open your conversation to leave a rating and an optional comment. No email needed.

Product support.

New paid purchases include 30 days of installation and getting-started help from purchase. Email help with installation, following the included instructions and troubleshooting reproducible problems with the supplied files in their documented environment.

We aim to reply within 2 business days, Monday–Friday excluding Serbian public holidays. This is a first-response target, not a guaranteed resolution time.

Custom design or development, client-project implementation, hosting administration, third-party accounts and unlimited revisions are not included.

For free downloads, bug reports are welcome; personal support and a response time are not promised.

The support window does not limit your statutory rights concerning faulty, misdescribed or undelivered digital content, including any legally required remedies or updates. Previous purchases keep the terms supplied with their original order.

Changed your mind?

Kits and courses come with a 14-day money-back guarantee. Work through the first lesson. If it isn’t useful, email us within 14 days of purchase with your order number and a line on what didn’t work, and we’ll refund the full price. One refund per customer. Website templates are complete source files, so the money-back guarantee doesn’t cover a change of mind. If a template doesn’t work as described and we can’t fix it, email us within 14 days of purchase and we’ll refund the full price. Your statutory rights for faulty or misdescribed files are unaffected. Read the money-back guarantee.

Customer gifts and offer codes.

Gifts and offer codes arrive with their own eligibility, expiry and redemption instructions in the email that delivers them. Nothing here enrols you in a paid subscription.